Privacy Policy

Claire Berry truly appreciates your presence on our website and is dedicated to preserving the privacy of all visitors. To ensure this, we use and protect the information you provide to us in accordance with the current EU General Data Protection Regulation (GDPR) and with our Privacy Policy below.

What personal data do we collect?

When you create an account or place an order with us, we will gather your details including your full name, billing and delivery address, email address, telephone number and a record of your order(s). Credit/debit card details are inaccessible to us as securely encrypted and processed by Stripe Gateway Payment. Please see further below about other information that might be collected.

Use of personal information

Any information you submit through our website or when placing an order will be held in the strictest confidence. We use the information you provide to us for the purposes of providing the goods you have requested. We hold information only to fulfil orders and enquiries for a reasonable time thereafter (unless you express any objection). Under data protection law, you have the right to control how we use your personal information and to request the deletion of your personal information. If you wish to exercise your rights, please contact:  

Sharing of your information

Claire Berry does not sell our name and address lists. Unless required by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.  We do not disclose customer information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.  If you choose to receive information from us, each message will also include instructions on how to "unsubscribe" from future mailings should you wish to cancel.


Claire Berry takes the security of your data seriously. All information you provide to us is stored on our secure servers. Precautions we employ to protect your data include physical security, firewalls, virus and intrusion protection software as well as strict security policy and procedures affecting both the physical and logical infrastructures (these policies may not apply to information obtained offline). Any payment transactions will be encrypted using SSL technology. Where we have given you a password (or where you have chosen a password) which enables you to access certain parts of the website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Other information collected

We may collect information related to the use of our website, including: the number of visits our website receives, the types of browsers used and the number of files downloaded, but never personal information. This information is anonymous and is gathered through our servers' log files. This log file information allows us to create better content aimed at our viewer's preferences.
We may also collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookie Policy

This website uses cookies which are small text files that are placed on your computer to remember activities and preferences chosen by you and by your browser. In general, cookies are used to maintain the user's preferences, store information for things like shopping carts and provide anonymous monitoring data for third-party applications such as Google Analytics.